Privacy Policy

Last updated: April 3, 2026

1. Introduction

Cruxnauts Store Locator ("the App") is built and maintained by Cruxnauts. This privacy policy explains how we collect, use, and protect your data when you install and use our Shopify app.

2. Data We Collect

  • Store information: Shop domain and shop name, provided by Shopify during installation.
  • Location data: Store and dealer addresses, coordinates, phone numbers, emails, and other contact details that you enter into the app.
  • Analytics data: Anonymous, aggregated search queries, click events, and page views on the store locator. We do not collect personal visitor data.

We do not collect customer personal information, payment data, or browsing history.

3. How We Use Your Data

  • To provide the store locator functionality on your storefront.
  • To display your locations on the map and generate SEO pages.
  • To produce analytics reports in your app dashboard.
  • To geocode addresses into map coordinates via Google Maps.
  • To improve app performance and develop new features.

4. Data Storage & Security

  • Data is stored on secure servers in Germany (Hetzner Cloud, Falkenstein datacenter).
  • All data is encrypted in transit via TLS/SSL.
  • Database access is restricted to localhost only with password authentication.
  • Server access is limited to SSH key-based authentication.

5. Third-Party Services

We do not sell, rent, or share your data with any other third parties.

6. Data Retention & Deletion

  • Your data is retained for as long as the App is installed on your store.
  • Upon uninstallation, all shop data is automatically and permanently deleted within 48 hours.
  • You can request data deletion at any time by contacting support@cruxnauts.com.

7. GDPR Compliance

  • We comply with the General Data Protection Regulation (GDPR).
  • We process Shopify's mandatory data access, redaction, and deletion webhooks automatically.
  • We respond to data access and deletion requests within 30 days.
  • You have the right to access, correct, or delete your data at any time.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the App after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this privacy policy or your data, contact us at:

Email: support@cruxnauts.com
Company: Cruxnauts
Website: cruxnauts.com